Email us
For questions, order support or product enquiries.
hello@yourstore.comGET IN TOUCH
We would love to hear from you.
Questions about an order, a product or our collections? Our team is here to help.
CONTACT OPTIONS
Choose the easiest way to reach us.
For the fastest response, choose the contact method that suits your enquiry.
Call us
Speak with our customer support team during business hours.
+91 00000 00000Send us a message for quick product or order assistance.
Chat on WhatsAppSEND US A MESSAGE
How can we help?
Tell us what you need and our team will get back to you as soon as possible.
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Response time
Usually within 1 business day.
♡
Customer care
We are happy to help with orders, products and general enquiries.
✦
Wholesale
Contact us for wholesale and business enquiries.
WHEN TO REACH US
Opening hours
Update these hours from the individual blocks in the Shopify editor.
Customer support
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
Closed
WhatsApp support
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
Closed
VISIT US
Come say hello.
If you have a showroom or studio, invite customers to visit.
⌖
Our location
Add your showroom or studio address here.
FOLLOW ALONG
Stay connected with Zelra.
Follow us for new arrivals, styling inspiration and jewellery moments.
QUICK ANSWERS
Frequently asked questions
A few quick answers before you send us a message.
How quickly will I receive a reply?
We aim to respond as quickly as possible during our listed support hours.
Can I contact you about an existing order?
Yes. Include your order number and the details of your question so our team can help you faster.
Do you offer wholesale support?
Yes. Select Wholesale in the contact form or use the wholesale contact option above.
Where can I find order information?
Your order confirmation and shipping updates are sent to the email address used during checkout.
READY TO EXPLORE
Find your next favourite piece.
If your question is answered, discover the collection and find something made for your style.